Some Nordstrom department stores are discontinuing their live piano notes in favor of commercially recorded music piped in over speakers.
Nordstrom’s store at Bellevue Square recently did away with its pianist, and the Alderwood mall store in Lynnwood will soon follow suit, said company spokeswoman Brooke White.
Apparently, some shoppers prefer popular tunes by the likes of Bob Dylan, Alicia Keys and Frank Sinatra to the jazz and Broadway standards that pianists have been performing in Nordstrom stores for 20 years.
“We know there’s a nostalgic value to the piano, and some customers love it. But some don’t. They just feel the piano is outdated,” White said. “It’s a difficult line to walk. We know we’re going to disappoint some people.”
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